Gate Motor ShopWho we are
This website is operated by Gate Motor Shop, based in Melbourne, VIC, Australia. We supply automatic gate motors and accessories Australia-wide and provide Melbourne installation support on request.
For privacy questions, contact us at hello@gatemotorshop.com.au or call +61 480 832 598.
Owner confirmation needed: This site does not publish a registered legal entity name, ABN or street address. If those details should appear here, please supply them so this policy can be updated.
Information you provide
When you send an enquiry or quote request through this website, you may provide details such as your name, phone number, email address, suburb, gate type and project notes. We use that information to respond to your enquiry and provide related product or service support.
Enquiry messages are processed using our email delivery provider (Resend) so we can receive and reply to your request.
Website analytics (Google Analytics 4)
We use Google Analytics 4 (measurement ID G-FWNG5Y62KH) to understand how visitors use this website. This typically includes information such as pages viewed, approximate location derived from IP address, device/browser type, referring website or campaign source, and similar usage data.
Google may process this information on our behalf. Google's own privacy information is available at policies.google.com/privacy.
Cookies and similar technologies
Google Analytics may use cookies or similar technologies to distinguish visitors and measure site usage. You can control cookies through your browser settings. Blocking cookies may affect how analytics works on this site.
Online shopping (Shopify)
Product catalogue and checkout on this website are powered by Shopify. If you place an order, Shopify and related payment providers process order, payment and shipping details according to their own terms and privacy practices. Checkout takes place on Shopify's checkout environment.
How we use information
- Respond to product, compatibility and installation enquiries
- Operate and improve this website
- Understand visitor traffic, traffic sources and page views
- Process orders placed through Shopify checkout
Third-party service providers
We use third-party providers that may process information for the purposes above, including:
- Google (Analytics)
- Shopify (storefront catalogue and checkout)
- Resend (enquiry email delivery)
- Vercel (website hosting)
Overseas processing
Some providers (including Google, Shopify, Resend and Vercel) may store or process information on servers outside Australia. If that applies to your enquiry or visit, your information may be handled in those locations under the provider's arrangements.
How long we keep information
We keep enquiry and related business records for as long as needed to respond to you and manage our business relationship. We have not published fixed retention periods for analytics or enquiry data on this site.
Owner confirmation needed: Confirm preferred retention periods for enquiry emails and Google Analytics data retention settings if you want those stated explicitly in this policy.
Contacting us about privacy
If you have a question about this policy or about personal information you have provided through this website, email hello@gatemotorshop.com.au.
You can also reach us via our contact page.
Updates to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. The current version will always be available at this URL.